AV Resources

Support Hours

8:00 a.m. to 5:00 p.m. (Monday - Friday).

For AV Support of Mailman School Spaces in ARB, Haven, Building 600, P&S 16 Conference Room

  • For general support or information: Email: msph-av@cumc.columbia.edu
  • For urgent/emergency support call: 646-438-5925
  • A technician is available to help you set up your AV equipment for a class or meeting, or to troubleshoot an AV emergency. 
  • We support all Mailman public classrooms and event spaces. Each of these spaces has different AV capabilities. Capabilities are listed by room in the School's Robin Room Reservation Application (login required).
  • For further details, please contact Simon Mak in the AV Office at sm3797@cumc.columbia.edu or 646-438-5925.

Support Provided

  • Assisting faculty member or event organizer in setting up equipment laptop, mics, etc.
  • Troubleshooting and isolating technical problems with AV systems, media systems and computers
  • If possible, expediting equipment substitutions in the case of system failures
  • Working with faculty member or event organizer to identify third party AV vendors as needed.

Room Reservations

The School uses the Robin Powered application to reserve time in all of our shared event and meeting rooms. While our academic departments and offices review and approve reservations for the rooms on their floors, reservation requests for all shared spaces are made via the app:

For a Special Event  

If you need tech support for a special event, please set up an appointment to review your needs and book support at least two weeks in advance. 

Training

Group training sessions for using technology in a room will be held at the beginning of each academic year. Training sessions can also be scheduled at any other time of the year. Please email Simon Mak to receive training on a room. 

Advisories

Immediate support is provided on a first-come, first-served basis. Therefore, we strongly recommend notifying MPSH-AV of your event in advance and that you get trained in the equipment as a contingency plan. Room training can be scheduled with the AV Manager, and is highly recommended for Teaching Assistants and Faculty.

Event Videography

Outside vendors for videography can be coordinated through Mailman's Communications Department. Below please find a short list of possible additional options.

Live Streaming

To have your event live-streamed please contact the AV manager at least two weeks in advance of your event date to discuss scheduling availability and event details.