AV Resources

Support Hours

8:00 a.m. to 5:00 p.m. (Mon - Friday) 

For Immediate AV Support

For immediate support issues: (646) 438-5925

A technician is available to help you set up your AV equipment for class, or troubleshoot an AV emergency. 

Classrooms and Venues Supported Centrally

We support all public classrooms and event spaces. Each of these spaces has different AV capabilities. A full summary can be found on this summary list

For further details, please contact Simon Mak in the AV Office at sm3797 [at] cumc.columbia.edu or (646) 438-5925.

Support Provided

  • Assisting faculty member or event organizer in setting up equipment – projector, laptop, mics, etc.
  • Troubleshooting and isolating technical problems with AV systems, media systems and computers
  • If possible, expediting equipment substitutions in the case of system failures
  • Working with faculty member or event organizer to identify third party AV vendors as needed.

For a Special Event  

If you need tech support for a special event, please set up an appointment to review your needs and book support at least two weeks in advance. 

Training

Group training sessions for using technology in a room will be held at the beginning of each academic year. Training sessions can also be scheduled at any other time of the year. Please email sm3797 [at] cumc.columbia.edu (Simon Mak) to receive training on a room. 

Advisories

Immediate support is provided on a first-come, first-served basis. Therefore, we strongly recommend notifying MPSH-AV of your event in advance and that you get trained in the equipment as a contingency plan. Room training can be scheduled with the AV Manager, and is highly recommended for Teaching Assistants and Faculty.

ECHO360

Echo 360 is a lecture capture solution that provides scheduled, automated, recordings of classes and events. Recording requests can be made when you reserve your room here.

Rooms with Echo360 capability are:

RoomRecording
8th AuditoriumVideo + Screen Capture / Audio
Hess CommonsScreen Capture / Audio


Event Videography

IT technicians are only available for full event recording for very special events, but special arrangements must be made. Otherwise, outside vendors should be used for videography.

Outside Videography Vendors

Really Useful Media, dan [at] usefulmedia.net
AV Workshop, (212) 643-0040 
McCann Systems, (732) 346-9600
Perception AV Services, (212) 239-8187

Live Streaming

To have your event live streamed please contact the AV manager two weeks in advance of your event date to discuss scheduling availability and event details.